It appears an officious, white-bread-huffing Southwest Airlines employee chose the wrong saggy-pantsed American citizen to harass recently, inadvertently providing an apt illustration of how misguided so much of America's reaction to the September 11 attack has been.
Did Southwest address this situation sensibly -- Southwest contacted the customer promptly, and arranged carriage on the next flight -- because it recognized the impropriety of its employee's conduct, or because cultural treasure Billie Joe Armstrong has millions of dollars (and, probably, a lawyer) and a six-figure Twitter following?
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